From the initial time of implementation, CT has a dedicated projects group that has a standardized process to setup business rules and processes that follow our ISO documentation procedures. CT Logistics is ISO 9001:2015 certified.
All business rules and processes are signed off by the client to ensure both parties have the same understanding of the business process you require.
Once your business rules are finalized and approved, any modifications, changes, additions would be sent by only those authorized users and would be submitted by email for tracking purposes.
Business rules and processing instructions are updated by CT’s ISO coordinator and then reviewed by the CT Team management and the client before final sign off.
CT uses our ISO quality management process for operational change management items, which require all business rules to be numbered and dated when there are revisions on them.