CT Logistics will be offline for approximately 8 hours starting 8am EST, Saturday. November 21st for scheduled maintenance

Careers at CT Logistics

Are you ready to join a team that's shaping the future?

We're on the lookout for enthusiastic individuals who crave challenge and innovation.

As part of our team, you'll be at the forefront of cutting-edge projects that make a real difference.

We offer a dynamic and collaborative work environment where commitment and initiative are recognized.

Whether you're an experienced professional or just starting out, there's a place for you here to grow and thrive.

Don't miss this opportunity to be part of something extraordinary.

Apply now and let's create something together!

Now Hiring these Available Positions

Key Account Manager

Pay Rate $34.00 - $40.00/hour
Full-Time – 8-hour shift
Schedule is Monday-Friday 8am-4:30pm
Hybrid work option available, 3 days in office, 2 days work from home per week

Position Summary
The Key Account Manager position is responsible for providing an after-sale service experience for CT’s high-value clients by building and maintaining long-term relationships with key business executives and stakeholders. Hybrid work schedule: home and office. The job will include, but is not limited to, the following responsibilities.

Position Requirements

The Key Account Manager (KAM) provides a personal, after-sale service experience for an identified portfolio of CT's high-value clients by building and nurturing loyal, long-term relationships with key business executives and stakeholders.
Day to day operational functions and client communication that CT Strategic Mangers and Team Leaders currently maintain with clients does not change as the role of the Key Account Manager is to provide an additional level of support for these roles and to act as a client advocate.
The KAM will work in a team capacity across departments and all levels of management to address and assist with client needs and initiatives.
Reports to the Executive Director of Global Sales.
Establishes agreement with both internal and external stakeholders around intended project timelines, expectations and outcomes/results and monitors progress through successful completion.
Collaborates with the client on mutually beneficial projects, helping them successfully meet business objectives while making sure they receive the necessary internal CT support. Partners with internal teams and leadership to offer creative solutions that will move both organizations toward strategic goals.
Works closely with internal cross-functional teams in order to access and provide clients the range of skills, disciplines, and expertise needed to successfully achieve project and business goals.
Professionally handles client escalations with internal and external business partners, working with internal stakeholders to understand root cause and implement remediation.
Understands client goals and pain points with the intent to identify opportunities for improved customer service, add value to the relationship, maintain client satisfaction and, ultimately, to retain existing business.
Schedules and leads ongoing strategic calls and appointments with client stakeholders to ensure lines of communication are open and consistent. Provides a responsive environment by delivering client needs and feedback to key internal CT stakeholders in order to proactively align, position, and successfully execute client requirements.
Works closely with assigned Strategic Managers and Team Leaders to develop Key Account Plans (KAP). Presents recommended solutions to clients, aligning business resources and priorities. The KAP may target possible up/cross-selling opportunities where appropriate.
Works closely with Executive Leadership, Strategic Managers and Team Leaders to develop and deliver client business review presentations (quarterly/bi-annual/annual) via WebEx or in person.
Communicates clearly the progress of monthly/quarterly/annual Key Account initiatives to internal and external stakeholders.
Tracks, monitors and maintains Key Account client profile, contacts, communication and important historical information in company CRM system. (Raynet)
Regularly reviews Key Accounts to verify they still require the additional time, energy, and dedicated resources. Also monitors non-Key Accounts, watching for clients who may qualify as a strategic account immediately or in the future (i.e. companies who experience significant growth, are identified as At-Risk clients, etc.).
Up to 30% travel time

Qualifications

Bachelor’s Degree Required
Minimum 3+ years of experience in Account Management
Strong verbal and written communication skills
Intermediate to advanced computer skills

Efficiently use corporate software tools- MS-WORD, EXCEL
Effectively communicate with clients and across departments
Perform other duties and responsibilities as assigned

Apply for this position

Data Resolution Specialist

Pay Rate $15/hr ($31k/yr)
Full-Time – 8 hour shift
Schedule is Monday-Friday 8am-4:30pm
Hybrid work option available, 3 days in office, 2 days work from home per week

Position Summary
The Data Resolution Specialist is responsible for auditing and processing logistics invoices across all modes of transportation, including Imports, Truckload, Intermodal, LTL and Parcel (including others). The Data Resolution Specialist will research and resolve invoices that are not in compliance with the contractual pricing and service agreements. Hybrid work schedule: home and office. The job will include, but is not limited to, the following responsibilities.

Position Requirements

1-2 years’ experience in imports, logistics, transportation or other like experience is a plus
Functional knowledge of global supply chain concepts a plus
Prior experience with freight audit, tariffs & pricing agreements preferred
Strong data and financial analytics, data management and skills in supply chain and billing environment preferred

Knowledge of Transportation terms (BOL, Consignee, Consignor, etc.) preferred
Strong analytical, computer skills, critical thinking and problem solving are mandatory
Ability to read the NMFC Guide and apply correct freight class to all commodities
Basic-to-Intermediate proficiency in the Microsoft Office Suite preferred. Intermediate Outlook/Word mandatory

Job Duties

Provide strong data and financial analysis & data management in the supply chain environment
Provide feedback to Team Leaders related to inaccurate, misclassified content & billing adjustments
Learn, implement and service Client Business Rules
Create and maintain complicated spreadsheets
Provide strong data and financial analysis & data management in the supply chain environment

Works closely with the Freight Payment leadership teams to reduce unnecessary rework
Ensure freight audits are timely and accurate utilizing ability to interpret tariffs and/or pricing agreements including contracts for all modes of transportation
Perform other duties and responsibilities as assigned
Create spreadsheets to upload rates in the system
Works closely with the Freight Payment leadership teams to reduce unnecessary rework

Apply for this position

Logistics Invoice Processor

Pay Rate $14/hr ($29k/yr)
Full-Time – 8 hour shift
Schedule is Monday-Friday 8am-4:30pm
100% Onsite required position, no WR available at this time

Position Summary
The Logistics Invoice Processor is responsible for proofreading, data entry, carrier rates, proofreading of freight documents, and data analytics consistent with company performance values. The Logistics Invoice Processor will be asked to meet assigned daily processing quotas and the job will include, but is not limited to, the following responsibilities.

Position Requirements

1-2 years’ experience in imports, logistics, transportation or other like experience is a plus
Functional knowledge of global supply chain concepts a plus
Prior experience with freight data entry, research and knowledge of Transportation rates preferred
Strong data and financial analytics, data management and skills in supply chain and billing environment preferred

Knowledge of Transportation terms (BOL, Consignee, Consignor, etc.) preferred
Strong analytical, computer skills, critical thinking and problem solving are mandatory
Knowledge of ocean and air imports a plus. Ability to process International BOLs a plus
Basic-to-Intermediate proficiency in the Microsoft Office Suite preferred. Intermediate Outlook/Word mandatory

Job Duties

Provide accurate freight research and coordinate freight pay process with the Research Team
Provide feedback to Team Leaders related to account specific freight-handling issues
Open Mail/Prepping Mail
Learn, implement and service Client Business Rules

Works closely with service providers and freight shippers
Escalate payment issues with the supporting documents to the Freight Payment leadership teams
Teleform (Quality Control)
Perform other duties and responsibilities as assigned

Apply for this position

Leverage 100 Years Of Experience

The Commercial Traffic Company has a long-standing tradition of delivering personalized freight bill audit and payment services to our clients. Our proprietary freight rating and pricing software enables us to provide comprehensive pre-audit and post-audit services, ensuring accuracy and efficiency in freight management. We offer timely payment solutions and customized management information to global shippers and receivers of freight. Each year, CT meticulously audits millions of freight bills for hundreds of clients, maintaining the highest standards of accuracy and efficiency in the industry.